Children's Prices, Cancellations & More
- All room prices are per person and day.
- All room prices are without resort tax.
- The resort tax amounts to €2.80 per person/day (no resort tax for children up to 14 years)
- Single room surcharge: €15 per person/day
- Double room for single occupancy (depending on availability and by prior request): from €20,00 per night
- Discount for overnight/breakfast (without dinner) : €9.00 per person
- Short stay supplement (less than 3 days) : We reserve the right to charge a short-stay supplement (acc. to individual offer).
- The price differences are related to the different room sizes.
- All holiday packages have been calculated based on the second room category.
- Should you select a different category, a surcharge or discount is applied accordingly.
- The package prices are per person for the period given.
- All holiday packages are without resort tax.
- The resort tax amounts to €2.80 per person/day (from 14 years).
Discounts apply for accommodation in the parents' double room or apartment.
In summer: participation in the BIG Family Sommer Club for stays of 7 days possible (price on request).)
In winter: child-care at the Froneben mid-station (prices on request).
- Arrival: Usually the rooms can be entered from 2:00 p.m.
- Departure: Rooms must be vacated by 10:00 a.m. on your departure day.
- Late arrival or early departure: Should you arrive later or depart later for whatever reason, the booked package is charged.
- The Regulations of the Austrian Hotel Industry apply.
- You may pay your hotel bill in cash, by card, VISA, Eurocard or Mastercard.
Holidays after all…
yet unforeseeable events may require a cancellation. We are sure that you understand that we stick to the conditions of the Austrian Hotel Industry.
Cancellations are annoying, for both parties. It is a pity if you can’t come. It is also a pity, if the rooms are free, although other guests would have liked to come. So we make the following suggestion in case things change: Please inform us immediately. We will do our best to make concessions.
Our tip: We recommend all our guests to take out a travel cancellation insurance and point out that if you arrive late or depart earlier we have to charge the whole room price!
- more than 1 month (30 days) before your planned arrival: no cancellation fee
- 30 – 21 days ahead of your arrival: 40% of the booked price
- 20 to 8 days before your arrival: 70% of the booked price
- In the last week before your arrival (7 days): 90% of the booked price